Contact Us

Order Status Inquiry

You can check your order’s real-time status by visiting https://www.17track.net/en and tracking it online.

For Other Queries

Answers to common questions are available in our FAQ Help Center. If you can’t find what you need, feel free to submit your inquiry directly via our contact form.

Our customer service operates from 9:00 AM to 5:00 PM EST. Most emails receive a reply within one business day. If you don’t hear back from us, please check your spam folder.

Thank you for your patience – we’re working hard to respond to you as quickly as possible. Sending multiple follow-up emails may slow down our reply process, so we kindly ask you to avoid doing so.

Email: support@eloreacare.com

TEL:+1 510 751 0316